NGIS Production Environment: Patient Identification Data Missing from IP and Congenica Incident Notification - RESOLVED

Incident Report for Genomics England

Resolved

SERVICE:
Interpretation Portal And Congenica

SEVERITY:
3

GEL REF:
GEL-279023

DESCRIPTION:
Patient Identification Data missing from IP and Congenica

SUMMARY OF IMPACT:
Patient Identification Data was missing from IP and Congenica portals. The issue has now been resolved.

We apologise for any inconvenience this may have caused you.
Posted Apr 02, 2025 - 15:07 BST
This incident affected: NGIS_Production_Environment (General_Service_Updates_NGIS_Production, NGIS_PROD_Interpretation_Portal, NGIS_PROD_Congenica).