NGIS Production Environment: Maintenance Notification

Scheduled Maintenance Report for Genomics England

Completed

Dear all,

We are pleased to inform you that the changes that were planned for the NGIS production maintenance window have been successfully completed.

All NGIS applications are now available.

Please note:
- If you have any difficulties accessing NGIS IGV or CVA portals please delete your browser cache and try again. If the issues persist please contact the Genomics England Service Desk.

- As part of the Cancer Pipeline migration to a new workflow manager, changes have been introduced to file naming conventions. More information on the changes to file naming conventions in IGV and IP can be found in the 'Known issues' section in the Regulus Increment 1.1 Release Note.
Posted Feb 11, 2026 - 19:48 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 11, 2026 - 17:00 GMT

Scheduled

Dear all,

We would like to inform you of an outage on the NGIS production environment, to implement some planned changes. The outage will be on Wednesday, 11 February 2026 from 17:00 (GMT) to 21:00 (GMT).

Please note that the NGIS applications will be unavailable in the NGIS production environment during the advised timeframe.

If you have any queries about what changes will be implemented in the planned window please contact the Genomics England Service Desk.
Posted Feb 05, 2026 - 10:14 GMT
This scheduled maintenance affected: NGIS_Production_Environment (General_Service_Updates_NGIS_Production, NGIS_PROD_Test_Selection, NGIS_PROD_Test_Ordering, NGIS_PROD_SFTP, NGIS_PROD_M.I.Portal, NGIS_PROD_Interpretation_Portal, NGIS_PROD_CIP-API, NGIS_PROD_CVA, NGIS_PROD_IGV, NGIS_PROD_Congenica, NGIS_PROD_Cancer_DSS).