Research Environment - Maintenance Notification

Scheduled for Jul 15, 10:00 - 17:00 BST

Scheduled

Dear research user,

Please be advised that scheduled maintenance will take place from 10.00 (BST) – 17.00 (BST) on Wednesday, 15 July 2026.

During this maintenance window, some services may be temporarily unavailable or experience intermittent disruption.

VDI – This will remain accessible, but access to network data will be inaccessible during the maintenance window. Applications that do not rely on this data will still be available (CloudOS).

The Double Helix HPC will not be available during this time.

Logins will not be possible during this time and running interactive jobs will be affected, any jobs that are still running at the start of the maintenance window will be terminated and will need to be rerun. This will include any orchestration jobs you may have running for your workflows.

In preparation please:
* save any ongoing work
* terminate (using the bkill command) any interactive jobs that are running
* logout from your session prior to the maintenance window

You may login and resubmit your jobs from Thursday, 16 July 2026.

Bigmem and Long queues will be closed or drained from 17:00 today. The Medium and Short queues will be closed Monday, 13 July from 10:00.

We apologise for any inconvenience this may cause.

Best Wishes,
Genomics England
Posted Jul 08, 2026 - 15:24 BST
This scheduled maintenance affects: Research_Environment (General_Service_Updates_Research_Environment, RE_High_Performance_Compute_HPC_HELIX).