All Systems Operational

General_Service_Updates_Genomics_England Operational
90 days ago
100.0 % uptime
Today
NGIS_Production_Environment Operational
90 days ago
99.49 % uptime
Today
General_Service_Updates_NGIS_Production Operational
90 days ago
99.72 % uptime
Today
NGIS_PROD_Test_Selection Operational
90 days ago
100.0 % uptime
Today
NGIS_PROD_Test_Ordering Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_SFTP Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_M.I.Portal Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_Interpretation_Portal Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_CIP-API Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_CVA Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_IGV Operational
90 days ago
99.24 % uptime
Today
NGIS_PROD_Congenica Operational
90 days ago
100.0 % uptime
Today
NGIS_PROD_Cancer_DSS Operational
90 days ago
100.0 % uptime
Today
NGIS_UAT_Environment Operational
90 days ago
99.53 % uptime
Today
General_Service_Updates_NGIS_UAT Operational
NGIS_UAT_Test_Selection Operational
90 days ago
100.0 % uptime
Today
NGIS_UAT_Test_Ordering Operational
90 days ago
99.24 % uptime
Today
NGIS_UAT_SFTP Operational
90 days ago
99.93 % uptime
Today
NGIS_UAT_M.I.Portal Operational
90 days ago
99.24 % uptime
Today
NGIS_UAT_Interpretation_Portal Operational
90 days ago
99.24 % uptime
Today
NGIS_UAT_CIP_API Operational
90 days ago
99.24 % uptime
Today
NGIS_UAT_CVA Operational
90 days ago
99.24 % uptime
Today
NGIS_UAT_IGV Operational
90 days ago
99.24 % uptime
Today
NGIS_UAT_Congenica Operational
90 days ago
100.0 % uptime
Today
NGIS_UAT_Cancer_DSS Operational
90 days ago
100.0 % uptime
Today
Third Party Integrator Operational
90 days ago
100.0 % uptime
Today
Third Party Integrator - Production Operational
90 days ago
100.0 % uptime
Today
Third Party Integrator - UAT Operational
90 days ago
100.0 % uptime
Today
Third Party Integrator - SIT Operational
90 days ago
100.0 % uptime
Today
100K_Applications Operational
90 days ago
100.0 % uptime
Today
100K_Interpretation_Portal Operational
90 days ago
100.0 % uptime
Today
100K_CIP-API Operational
90 days ago
100.0 % uptime
Today
100K_SNP Operational
90 days ago
100.0 % uptime
Today
100K_Congenica Operational
90 days ago
100.0 % uptime
Today
100K_MI_Portal Operational
90 days ago
100.0 % uptime
Today
General_Service_Updates_100K_Applications Operational
90 days ago
100.0 % uptime
Today
100K_Labkey Operational
90 days ago
100.0 % uptime
Today
100K_Open_Clinica Operational
90 days ago
100.0 % uptime
Today
Cloud_RE Operational
90 days ago
100.0 % uptime
Today
General_Service_Updates_Cloud_RE Operational
90 days ago
100.0 % uptime
Today
CloudOS Operational
90 days ago
100.0 % uptime
Today
VDI Operational
90 days ago
100.0 % uptime
Today
AWS_Workspace Operational
90 days ago
100.0 % uptime
Today
Research_Environment Operational
90 days ago
99.74 % uptime
Today
General_Service_Updates_Research_Environment Operational
90 days ago
100.0 % uptime
Today
RE_Confluence Operational
90 days ago
100.0 % uptime
Today
RE_Labkey Operational
90 days ago
100.0 % uptime
Today
RE_Data_Discovery_Portal Operational
90 days ago
100.0 % uptime
Today
RE_High_Performance_Compute_HPC_HELIX Operational
90 days ago
100.0 % uptime
Today
RE_Participant_Explorer Operational
90 days ago
97.67 % uptime
Today
RE_Research_Portal Operational
90 days ago
100.0 % uptime
Today
RE_IVA Operational
90 days ago
100.0 % uptime
Today
RE_Airlock_MFT Operational
90 days ago
100.0 % uptime
Today
Atlassian_Suite Operational
90 days ago
100.0 % uptime
Today
GE_Jira_Service_Desk Operational
90 days ago
100.0 % uptime
Today
GE_Jira Operational
90 days ago
100.0 % uptime
Today
GE_Confluence Operational
90 days ago
100.0 % uptime
Today
PanelApp Operational
90 days ago
99.98 % uptime
Today
Generation Study (Newborns) Operational
90 days ago
100.0 % uptime
Today
Generation Study Portal Operational
90 days ago
100.0 % uptime
Today
Generation Study Website Operational
90 days ago
100.0 % uptime
Today
Generation Study CRM Operational
90 days ago
100.0 % uptime
Today
Variant Review Tool Operational
90 days ago
100.0 % uptime
Today
Newborns Pipeline Operational
90 days ago
100.0 % uptime
Today
Tableau Operational
90 days ago
99.96 % uptime
Today
Tableau_Production_Internal Operational
90 days ago
99.93 % uptime
Today
Tableau_Production_External (Coming Soon) Operational
90 days ago
100.0 % uptime
Today
Aspera Operational
90 days ago
100.0 % uptime
Today
Aspera Operational
90 days ago
100.0 % uptime
Today
GitLab Operational
90 days ago
100.0 % uptime
Today
GitLab Operational
90 days ago
100.0 % uptime
Today
Artifactory Operational
90 days ago
100.0 % uptime
Today
Artifactory Operational
90 days ago
100.0 % uptime
Today
WEKA Storage Platform Operational
90 days ago
100.0 % uptime
Today
WEKA Operational
90 days ago
100.0 % uptime
Today
Colt Operational
90 days ago
100.0 % uptime
Today
Lumen Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
Manage Engine Operational
90 days ago
100.0 % uptime
Today
Manage Engine (Self-Service) Operational
90 days ago
100.0 % uptime
Today
Manage Engine (AD Manager Plus) Operational
90 days ago
100.0 % uptime
Today
Semarchy Operational
90 days ago
100.0 % uptime
Today
Semarchy Master Data Management Operational
90 days ago
100.0 % uptime
Today
Quantum ObjectStore Operational
90 days ago
100.0 % uptime
Today
Quantum ObjectStore Operational
90 days ago
100.0 % uptime
Today
Miro Application Operational
Miro Log in ability Operational
Miro Mail System Operational
Miro Web Site Operational
AWS VPN Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

NGIS UAT Environment: Maintenance and Cancer DSS v6.15.0 Release Notification Jan 20, 2026 10:00-14:00 GMT

Dear all,

We would like to inform you of planned maintenance and a software release for Cancer DSS in the NGIS UAT environment. CDSSv6.15.0 will be released on Tuesday, 20 January 2026 from 10:00 (GMT) to 14:00 (GMT).

The CDSSv6.15.0 Release Note is now available in the 'GEL Release Documentation' folder in NHS Futures.

The main changes in the CDSSv6.15.0 release are:
- Display the metric 'genome coverage evenness'
- Minor bug fixes

Please note that there is no impact to the NGIS production environment during this timeframe.

Posted on Jan 16, 2026 - 17:05 GMT

Research Environment - Maintenance Notification - CloudOS Data Release Jan 22, 2026 09:00-18:00 GMT

Dear Users,

We would like to inform you of a planned release being deployed for CloudOS.

SW 6.1 Aspen Release will be deployed on Thursday, 22 January 2026 between 09:00 (GMT) and 18:00 (GMT).

Please note that we cannot ensure the normal functionality of the CloudOS application during this time.

This release will include 22 new features for CloudOS, including:
Edit Cost Limit During Job Execution: Users can now update the cost limit of a pipeline job while it is running, allowing them to dynamically adjust budget thresholds based on their analysis needs.
Default Nextflow Version Updated: The default Nextflow version for all new job submissions is now 24.04.4, ensuring compatibility with newer pipelines and features. Users can still select version 22.10.8 if required for their analysis.
Lifebit Platform CLI updates: Job archiving/unarchiving, paginated job tables, clickable links to job outputs.
Per-User Cost Attribution in Interactive Analysis Usage Tab: The Usage tab for interactive analyses now shows which user started and stopped each session resume, with compute and volume costs attributed to the corresponding user for clearer per-user cost visibility.
Enhanced S3 mounting in interactive sessions: Interactive sessions now support linking entire S3 buckets via the “Link folder by S3 link” option.


If you have any issues following this release, please let us know by raising a Service Desk ticket.

We apologise in advance for any inconvenience caused by this upgrade.

Best wishes,
Genomics England

Posted on Jan 16, 2026 - 15:27 GMT

NGIS Production Environment: Congenica Case Deletion - 29 January 2026 Jan 29, 2026 09:00-17:00 GMT

Dear Congenica User,

This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.

The next set of deletions will take place on the Thursday, 29 January 2026.

If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.

Posted on Jan 15, 2026 - 11:42 GMT
Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 19:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 12, 13:17 GMT
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 17:00 GMT
Scheduled - Dear all,

We would like to inform you of an outage on the NGIS production environment, to implement some planned changes and a software release to Congenica. The outage will be on Wednesday, 14 January 2026 from 17:00 (GMT) to 21:00 (GMT).

The Congenica v4.0.1 Release Note is available in the 'GEL Release Documentation' folder in NHS Futures.

The main change in this release is:
- Improved internal logging and pipeline retry logic particularly around 50x errors

Please note that all NGIS applications will be unavailable in the NGIS production environment during the advised timeframe.

If you have any queries about what changes will be implemented in the planned window please contact the Genomics England Service Desk.

Jan 7, 15:09 GMT
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 12:21 GMT
Scheduled - Dear Congenica User,

This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.

The next set of deletions will take place on the Monday, 05 January 2026.

If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.

Dec 24, 12:12 GMT
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.