In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2026 - 09:00 BST
Apr 30, 2026 - 09:00 BST
Scheduled - Dear Users,
We would like to inform you of a planned release being deployed for CloudOS.
SW 6.4 Elder Release will be deployed on Thursday, 30 April 2026 between 09:00 (BST) and 18:00 (BST).
Please note that we cannot ensure the normal functionality of the CloudOS application during this time.
This release will include 14 new features for CloudOS, including:
- Revamped Navigation for Federated Data, Data Science and Advanced Analytics
- Interactive Sessions through the Lifebit CLI
- Linked Folders in Snapshots and RShiny Apps
- Simplified Data Adding for Interactive Sessions
- Expanded Nextflow Version Support
- Deprecation of Community Tools
If you have any issues following this release, please let us know by raising a Service Desk ticket.
We apologise in advance for any inconvenience caused by this upgrade.
Best wishes,
Genomics England
Apr 30, 2026 09:00-18:00 BST
We would like to inform you of a planned release being deployed for CloudOS.
SW 6.4 Elder Release will be deployed on Thursday, 30 April 2026 between 09:00 (BST) and 18:00 (BST).
Please note that we cannot ensure the normal functionality of the CloudOS application during this time.
This release will include 14 new features for CloudOS, including:
- Revamped Navigation for Federated Data, Data Science and Advanced Analytics
- Interactive Sessions through the Lifebit CLI
- Linked Folders in Snapshots and RShiny Apps
- Simplified Data Adding for Interactive Sessions
- Expanded Nextflow Version Support
- Deprecation of Community Tools
If you have any issues following this release, please let us know by raising a Service Desk ticket.
We apologise in advance for any inconvenience caused by this upgrade.
Best wishes,
Genomics England
Apr 30, 2026 09:00-18:00 BST
General_Service_Updates_Genomics_England
Operational
NGIS_Production_Environment
Operational
General_Service_Updates_NGIS_Production
Operational
NGIS_PROD_Test_Selection
Operational
NGIS_PROD_Test_Ordering
Operational
NGIS_PROD_SFTP
Operational
NGIS_PROD_M.I.Portal
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NGIS_PROD_Interpretation_Portal
Operational
NGIS_PROD_CIP-API
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NGIS_PROD_CVA
Operational
NGIS_PROD_IGV
Operational
NGIS_PROD_Congenica
Operational
NGIS_PROD_Cancer_DSS
Operational
NGIS_UAT_Environment
Operational
General_Service_Updates_NGIS_UAT
Operational
NGIS_UAT_Test_Selection
Operational
NGIS_UAT_Test_Ordering
Operational
NGIS_UAT_SFTP
Operational
NGIS_UAT_M.I.Portal
Operational
NGIS_UAT_Interpretation_Portal
Operational
NGIS_UAT_CIP_API
Operational
NGIS_UAT_CVA
Operational
NGIS_UAT_IGV
Operational
NGIS_UAT_Congenica
Operational
NGIS_UAT_Cancer_DSS
Operational
Third Party Integrator
Operational
Third Party Integrator - Production
Operational
Third Party Integrator - UAT
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Third Party Integrator - SIT
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100K_Applications
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100K_Interpretation_Portal
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100K_CIP-API
Operational
100K_SNP
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100K_Congenica
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100K_MI_Portal
Operational
General_Service_Updates_100K_Applications
Operational
100K_Labkey
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100K_Open_Clinica
Operational
Cloud_RE
Under Maintenance
General_Service_Updates_Cloud_RE
Under Maintenance
CloudOS
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VDI
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Research_Environment
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RE_Confluence
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RE_Data_Discovery_Portal
Operational
RE_High_Performance_Compute_HPC_HELIX
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RE_Participant_Explorer
Operational
RE_Research_Portal
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RE_IVA
Operational
RE_Airlock_MFT
Operational
Atlassian_Suite
Operational
GE_Jira_Service_Desk
Operational
GE_Jira
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GE_Confluence
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PanelApp
Operational
Generation Study (Newborns)
Operational
Generation Study Portal
Operational
Generation Study Website
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Generation Study CRM
Operational
Variant Review Tool
Operational
Newborns Pipeline
Operational
Tableau
Operational
Tableau_Production_Internal
Operational
Tableau_Production_External (Coming Soon)
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Aspera
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Aspera
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GitLab
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GitLab
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Artifactory
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Artifactory
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WEKA Storage Platform
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WEKA
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Colt
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Lumen Internet Connectivity
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Manage Engine
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Manage Engine (Self-Service)
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Manage Engine (AD Manager Plus)
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Semarchy
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Semarchy Master Data Management
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Quantum ObjectStore
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Quantum ObjectStore
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Miro Application
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Miro Log in ability
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Miro Web Site
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AWS VPN
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
NGIS Production Environment: Congenica Case Deletion - 30 April 2026 Apr 30, 2026 09:00-17:00 BST
Dear Congenica User,
This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.
The next set of deletions will take place on the Thursday, 30 April 2026.
If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.
Posted on Apr 16, 2026 - 11:52 BST
This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.
The next set of deletions will take place on the Thursday, 30 April 2026.
If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.
Posted on Apr 16, 2026 - 11:52 BST
NGIS Production Environment: Regulus Increment 1.4 and Congenica v4.2 Release Notification May 6, 2026 17:00-21:00 BST
Dear all,
We would like to inform you of software releases in the NGIS production environment. Regulus Increment 1.4 and Congenica v4.2 will be released on Wednesday, 06 May 2026 from 17:00 (BST) to 21:00 (BST).
The main changes in the Regulus Increment 1.4 release are:
- Gene panel updates to align to Test Directory v9
- Bug fixes
The main changes in the Congenica v4.2 release are:
- Exomiser Upgrade
The platform’s variant prioritization pipeline has been upgraded from Exomiser v12 to
v14.1.
- HPO Reference Dataset Update
The internal Human Phenotype Ontology (HPO) database has been updated to the 2025-11-24 Release. The platform now supports searching and submitting all HPO terms included in this version.
- Bug Fixes
The Regulus Increment 1.4 Release Note and the Congenica v4.2 Release Noteare now available in the 'GEL Release Documentation' folder in NHS Futures.
Please note that all applications in the NGIS production environment will be unavailable within this timeframe.
Posted on Apr 29, 2026 - 13:07 BST
We would like to inform you of software releases in the NGIS production environment. Regulus Increment 1.4 and Congenica v4.2 will be released on Wednesday, 06 May 2026 from 17:00 (BST) to 21:00 (BST).
The main changes in the Regulus Increment 1.4 release are:
- Gene panel updates to align to Test Directory v9
- Bug fixes
The main changes in the Congenica v4.2 release are:
- Exomiser Upgrade
The platform’s variant prioritization pipeline has been upgraded from Exomiser v12 to
v14.1.
- HPO Reference Dataset Update
The internal Human Phenotype Ontology (HPO) database has been updated to the 2025-11-24 Release. The platform now supports searching and submitting all HPO terms included in this version.
- Bug Fixes
The Regulus Increment 1.4 Release Note and the Congenica v4.2 Release Noteare now available in the 'GEL Release Documentation' folder in NHS Futures.
Please note that all applications in the NGIS production environment will be unavailable within this timeframe.
Posted on Apr 29, 2026 - 13:07 BST