Resolved -
SERVICE:
NGIS Applications
SEVERITY:
1
GEL REF:
GEL-336898
DESCRIPTION:
NGIS Applications
SUMMARY OF IMPACT:
All NGIS applications are now restored. Thank you for your patience.
Jul 15, 10:36 BST
Update -
SERVICE:
NGIS Applications
SEVERITY:
1
GEL REF:
GEL-336898
DESCRIPTION:
NGIS Applications
SUMMARY OF IMPACT:
Users are still unable to access any of the NGIS applications. The root cause has been identified and we are working with our 3rd party support to restore services.
SUMMARY OF IMPACT:
11.00 (BST)
Jul 15, 09:59 BST
Update -
SERVICE:
NGIS Applications
SEVERITY:
1
GEL REF:
GEL-336898
DESCRIPTION:
NGIS Applications
SUMMARY OF IMPACT:
Users are still unable to access any of the NGIS applications. The root cause has been identified and we are working with our HSCN provider on the fix.
Jul 15, 08:02 BST
Identified -
SERVICE:
NGIS Applications
SEVERITY:
1
GEL REF:
GEL-336898
DESCRIPTION:
NGIS Applications
SUMMARY OF IMPACT:
Users are currently unable to access any of the NGIS applications. The root cause has been identified and we are working with our HSCN provider on the fix.
Jul 15, 02:26 BST
Investigating -
SERVICE:
NGIS Applications
SEVERITY:
1
GEL REF:
GEL-336898
DESCRIPTION:
NGIS Applications
SUMMARY OF IMPACT:
Users are currently unable to access any of the NGIS applications. We are looking into the issue as a matter of urgency.
Jul 14, 17:54 BST