We would like to inform you of an outage on the NGIS production environment, to implement some planned changes and a software release to Congenica. The outage will be on Wednesday, 14 January 2026 from 17:00 (GMT) to 21:00 (GMT).
The main change in this release is: - Improved internal logging and pipeline retry logic particularly around 50x errors
Please note that all NGIS applications will be unavailable in the NGIS production environment during the advised timeframe.
If you have any queries about what changes will be implemented in the planned window please contact the Genomics England Service Desk. Posted on
Jan 07, 2026 - 15:09 GMT
Completed -
The scheduled maintenance has been completed.
Jan 7, 12:21 GMT
Scheduled -
Dear Congenica User,
This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.
The next set of deletions will take place on the Monday, 05 January 2026.
If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.
Dec 24, 12:12 GMT