All Systems Operational

Uptime over the past 90 days. View historical uptime.
General_Service_Updates_Genomics_England Operational
NGIS_Production_Environment Operational
General_Service_Updates_NGIS_Production Operational
NGIS_PROD_Test_Selection Operational
NGIS_PROD_Test_Ordering Operational
NGIS_PROD_SFTP Operational
NGIS_PROD_M.I.Portal Operational
NGIS_PROD_Interpretation_Portal Operational
NGIS_PROD_CIP-API Operational
NGIS_PROD_CVA Operational
NGIS_PROD_IGV Operational
NGIS_PROD_Congenica Operational
NGIS_PROD_Cancer_DSS Operational
NGIS_PROD_New IB Operational
NGIS_UAT_Environment Operational
General_Service_Updates_NGIS_UAT Operational
NGIS_UAT_Test_Selection Operational
NGIS_UAT_Test_Ordering Operational
NGIS_UAT_SFTP Operational
NGIS_UAT_M.I.Portal Operational
NGIS_UAT_Interpretation_Portal Operational
NGIS_UAT_CIP_API Operational
NGIS_UAT_CVA Operational
NGIS_UAT_IGV Operational
NGIS_UAT_Congenica Operational
NGIS_UAT_Cancer_DSS Operational
NGIS_UAT_New IB Operational
Third Party Integrator Operational
Third Party Integrator - Production Operational
Third Party Integrator - UAT Operational
Third Party Integrator - SIT Operational
100K_Applications Operational
100K_Interpretation_Portal Operational
100K_CIP-API Operational
100K_SNP Operational
100K_Congenica Operational
100K_MI_Portal Operational
General_Service_Updates_100K_Applications Operational
100K_Labkey Operational
100K_Open_Clinica Operational
Cloud_RE Operational
General_Service_Updates_Cloud_RE Operational
CloudOS Operational
VDI Operational
AWS_Workspace Operational
Research_Environment Operational
General_Service_Updates_Research_Environment Operational
RE_Confluence Operational
RE_Labkey Operational
RE_Data_Discovery_Portal Operational
RE_High_Performance_Compute_HPC_HELIX Operational
RE_Participant_Explorer Operational
RE_Research_Portal Operational
RE_IVA Operational
RE_Airlock_MFT Operational
Atlassian_Suite Operational
GE_Jira_Service_Desk Operational
GE_Jira Operational
GE_Confluence Operational
PanelApp Operational
Generation Study (Newborns) Operational
Generation Study Portal Operational
Generation Study Website Operational
Generation Study CRM Operational
Variant Review Tool Operational
Newborns Pipeline Operational
Tableau Operational
Tableau_Production_Internal Operational
Tableau_Production_External (Coming Soon) Operational
Aspera Operational
Aspera Operational
GitLab Operational
GitLab Operational
Artifactory Operational
Artifactory Operational
WEKA Storage Platform Operational
WEKA Operational
Colt Operational
Lumen Internet Connectivity Operational
Manage Engine Operational
Manage Engine (Self-Service) Operational
Manage Engine (AD Manager Plus) Operational
Semarchy Operational
Semarchy Master Data Management Operational
Quantum ObjectStore Operational
Quantum ObjectStore Operational
Miro Application Operational
Miro Log in ability Operational
Miro Mail System Operational
Miro Web Site Operational
AWS VPN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Research Environment - Maintenance Notification - Labkey Nov 9, 2026 10:00-11:00 GMT

Dear Researchers,

We would like to inform you of planned maintenance to Research Labkey on Monday, 9 November 2026.

The application will be unavailable between 10:00 (GMT) and 11:00 (GMT).

Once the maintenance is complete, you will be able to use the application as usual.

We apologise for any inconvenience this may cause.

Best Wishes,
Genomics England
Posted on Nov 02, 2026 - 14:35 GMT

Genomics England Atlassian (JIRA Service Desk, JIRA & Confluence): Maintenance Notification Nov 25, 2026 18:00-23:00 GMT

We will be undergoing scheduled maintenance during this time.
Posted on Nov 04, 2026 - 09:38 GMT

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

NGIS Production Environment: Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 4, 18:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 17:00 GMT
Scheduled - Dear all,

We would like to inform you of an outage on the NGIS production environment, to implement some planned changes. The outage will be on Wednesday, 04 November 2026 from 17:00 (GMT) to 21:00 (GMT).

Please note that the NGIS applications will be unavailable in the NGIS production environment during the advised timeframe.

If you have any queries about what changes will be implemented in the planned window please contact the Genomics England Service Desk.
Oct 29, 14:46 GMT
Research Environment - Incident Notification - Airlock
Resolved - We are pleased to confirm that the issue affecting access to the Airlock application within the Research Environment has now been resolved.

We apologise for any inconvenience caused and thank you for your patience.
Nov 4, 13:49 GMT
Investigating - We are aware of an issue affecting access to Airlock within the Research Environment.

Our team is investigating the cause and working to resolve the issue.

We apologise for any inconvenience and appreciate your patience during our investigation. We will provide updates as soon as we have more information.
Nov 4, 12:23 GMT

Nov 3, 2026

No incidents reported.

Nov 2, 2026

NGIS Production Environment: Switching Off New Case Dispatches to Congenica
Completed - The scheduled maintenance has been completed.
Nov 2, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 10:00 GMT
Scheduled - Dear all,

We would like to inform you that, from 10:00 (GMT) on Monday, 2 November 2026, the function for sending new cases to Congenica will be disabled.

Therefore, after Monday, 2 November 2026:
- No new cases will be sent to Congenica.
- New cases will continue to be available through GEL's New Interpretation Browser.
- Existing cases already present in Congenica will remain accessible and should continue to be progressed towards completion and closure.

If you have any queries about this change please contact the Genomics England Service Desk.
Oct 27, 12:47 GMT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

NGIS Production Environment: Congenica Case Deletion - 15 October 2026
Completed - The scheduled maintenance has been completed.
Oct 27, 12:39 GMT
Scheduled - Dear Congenica User,

This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.

The next set of deletions will take place on the Thursday, 15 October 2026.

If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.
Oct 1, 12:49 BST

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

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