Resolved -
This incident has been resolved.
Feb 13, 15:31 GMT
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 13, 13:14 GMT
Identified -
The issue has been identified and a fix is being implemented.
Feb 13, 12:54 GMT
Update -
We have discovered that WEKA is not releasing a lock file because it believes another process is still using it.
WEKA are investigating the connection between the initial process that acquires the lock and the process that terminates but leaves the lock file hanging.
We are actively working with the WEKA team to trace the involved processes.
Feb 13, 12:24 GMT
Investigating -
We are aware of an issue with hanging input and output detections on WEKA.
The impact is file locks, causing degraded performance.
We are investigating as a matter of urgency.
Feb 13, 11:08 GMT