All Systems Operational
General_Service_Updates_Genomics_England
Operational
NGIS_Production_Environment
Operational
General_Service_Updates_NGIS_Production
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Operational
NGIS_PROD_Test_Selection
Operational
NGIS_PROD_Test_Ordering
Operational
NGIS_PROD_SFTP
Operational
NGIS_PROD_M.I.Portal
Operational
NGIS_PROD_Interpretation_Portal
Operational
NGIS_PROD_CIP-API
Operational
NGIS_PROD_CVA
Operational
NGIS_PROD_IGV
Operational
NGIS_PROD_Congenica
Operational
NGIS_PROD_Cancer_DSS
Operational
NGIS_UAT_Environment
Operational
General_Service_Updates_NGIS_UAT
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Operational
NGIS_UAT_Test_Selection
Operational
NGIS_UAT_Test_Ordering
Operational
NGIS_UAT_SFTP
Operational
NGIS_UAT_M.I.Portal
Operational
NGIS_UAT_Interpretation_Portal
Operational
NGIS_UAT_CIP_API
Operational
NGIS_UAT_CVA
Operational
NGIS_UAT_IGV
Operational
NGIS_UAT_Congenica
Operational
NGIS_UAT_Cancer_DSS
Operational
Third Party Integrator
Operational
Third Party Integrator - Production
Operational
Third Party Integrator - UAT
Operational
Third Party Integrator - SIT
Operational
100K_Applications
Operational
100K_Interpretation_Portal
Operational
100K_CIP-API
Operational
100K_SNP
Operational
100K_Congenica
Operational
100K_MI_Portal
Operational
General_Service_Updates_100K_Applications
Operational
100K_Labkey
Operational
100K_Open_Clinica
Operational
Cloud_RE
Operational
General_Service_Updates_Cloud_RE
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Operational
CloudOS
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VDI
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AWS_Workspace
Operational
Research_Environment
Operational
General_Service_Updates_Research_Environment
Operational
RE_Confluence
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RE_Labkey
Operational
RE_Data_Discovery_Portal
Operational
RE_High_Performance_Compute_HPC_HELIX
Operational
RE_Participant_Explorer
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RE_Research_Portal
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RE_IVA
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RE_Airlock_MFT
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Atlassian_Suite
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GE_Jira_Service_Desk
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GE_Jira
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GE_Confluence
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PanelApp
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Generation Study (Newborns)
Operational
Generation Study Portal
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Generation Study Website
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Generation Study CRM
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Variant Review Tool
Operational
Newborns Pipeline
Operational
Tableau
Operational
Tableau_Production_Internal
Operational
Tableau_Production_External (Coming Soon)
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Operational
Aspera
Operational
Aspera
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Operational
GitLab
Operational
GitLab
Operational
Artifactory
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Artifactory
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Operational
WEKA Storage Platform
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WEKA
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Operational
Lumen
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Lumen Internet Connectivity
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Operational
Manage Engine
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Manage Engine (Self-Service)
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Manage Engine (AD Manager Plus)
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Operational
Semarchy
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Semarchy Master Data Management
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
NGIS UAT Environment: Cancer DSS v6.13.0 Release Notification Oct 16, 2025 10:00-14:00 BST
Dear all,
We would like to inform you of a planned software release for Cancer DSS in the NGIS UAT environment. CDSSv6.13.0 will be released on Tuesday, 16 September 2025 from 10:00 (BST) to 14:00 (BST).
The CDSSv6.13.0 Release Note is now available in the 'GEL Release Documentation' folder in NHS Futures.
The main changes in the CDSSv6.13.0 release are:
- Improvements to alerts
- Updates to colours used for SVs/CNVs on the plots and variant list page
- Case archiving changes
- Ability to add circos plot to the GTAB page
Please note that there is no impact to the NGIS production environment during this timeframe.
Posted on Oct 13, 2025 - 14:56 BST
We would like to inform you of a planned software release for Cancer DSS in the NGIS UAT environment. CDSSv6.13.0 will be released on Tuesday, 16 September 2025 from 10:00 (BST) to 14:00 (BST).
The CDSSv6.13.0 Release Note is now available in the 'GEL Release Documentation' folder in NHS Futures.
The main changes in the CDSSv6.13.0 release are:
- Improvements to alerts
- Updates to colours used for SVs/CNVs on the plots and variant list page
- Case archiving changes
- Ability to add circos plot to the GTAB page
Please note that there is no impact to the NGIS production environment during this timeframe.
Posted on Oct 13, 2025 - 14:56 BST
Research Environment - Maintenance Notification - IVA and OpenCGA Oct 20, 2025 10:00-13:00 BST
Dear Researchers,
We would like to inform you of a planned upgrade to IVA and OpenCGA. The applications will not be available during the maintenance period.
Maintenance period: Monday, 20 October 2025 from 10:00 (BST) to 13:00 (BST) .
Once the upgrade is complete, you will be able to use the application as usual.
Furthermore, we would like to mention that going forward the application will be unavailable for routine maintenance every fortnight on Sundays, 00:00 - 03:00 UK time.
We appreciate your understanding and apologise for any inconvenience this may cause.
Best Wishes,
Genomics England
Posted on Oct 14, 2025 - 09:40 BST
We would like to inform you of a planned upgrade to IVA and OpenCGA. The applications will not be available during the maintenance period.
Maintenance period: Monday, 20 October 2025 from 10:00 (BST) to 13:00 (BST) .
Once the upgrade is complete, you will be able to use the application as usual.
Furthermore, we would like to mention that going forward the application will be unavailable for routine maintenance every fortnight on Sundays, 00:00 - 03:00 UK time.
We appreciate your understanding and apologise for any inconvenience this may cause.
Best Wishes,
Genomics England
Posted on Oct 14, 2025 - 09:40 BST
[GEL Internal Communication] Atlassian - Essential Maintenance (Jira & Jira Service Desk) Oct 20, 2025 18:00-23:00 BST
We will be undergoing scheduled maintenance during this time.
Posted on Oct 07, 2025 - 12:30 BST
Posted on Oct 07, 2025 - 12:30 BST
Genomics England JIRA Service Desk: Maintenance Notification Oct 20, 2025 18:00-23:00 BST
Dear all,
We will be performing upgrades to our Atlassian Suite. As a result, Genomics England JIRA Service Desk will be unavailable from 18:00 (BST) to 23:00 (BST), Monday, 20 October 2025.
During the advised timeframe please email ge-servicedesk@genomicsengland.co.uk and your issues will then be logged when the system is available again.
Posted on Oct 13, 2025 - 12:41 BST
We will be performing upgrades to our Atlassian Suite. As a result, Genomics England JIRA Service Desk will be unavailable from 18:00 (BST) to 23:00 (BST), Monday, 20 October 2025.
During the advised timeframe please email ge-servicedesk@genomicsengland.co.uk and your issues will then be logged when the system is available again.
Posted on Oct 13, 2025 - 12:41 BST
NGIS Production Environment: Maintenance and Cancer DSS v6.13.0 Release Notification Oct 22, 2025 17:00-21:00 BST
Dear all,
We would like to inform you of planned maintenance and a software release for Cancer DSS in the NGIS production environment. CDSSv6.13.0 will be released on Wednesday, 22 October 2025 from 17:00 (BST) to 21:00 (BST).
The CDSSv6.13.0 Release Note is now available in the 'GEL Release Documentation' folder in NHS Futures.
The main changes in the CDSSv6.13.0 release are:
- Improvements to alerts
- Updates to colours used for SVs/CNVs on the plots and variant list page
- Case archiving changes
- Ability to add circos plot to the GTAB page
Please note:
- All applications the NGIS production environment will be unavailable during this timeframe.
- We are pausing our bioinformatics pipeline to migrate Rare Disease jobs to a new orchestration tool. Due to the pause, there may be a delay in cases appearing in the Interpretation portal.
Posted on Oct 15, 2025 - 12:35 BST
We would like to inform you of planned maintenance and a software release for Cancer DSS in the NGIS production environment. CDSSv6.13.0 will be released on Wednesday, 22 October 2025 from 17:00 (BST) to 21:00 (BST).
The CDSSv6.13.0 Release Note is now available in the 'GEL Release Documentation' folder in NHS Futures.
The main changes in the CDSSv6.13.0 release are:
- Improvements to alerts
- Updates to colours used for SVs/CNVs on the plots and variant list page
- Case archiving changes
- Ability to add circos plot to the GTAB page
Please note:
- All applications the NGIS production environment will be unavailable during this timeframe.
- We are pausing our bioinformatics pipeline to migrate Rare Disease jobs to a new orchestration tool. Due to the pause, there may be a delay in cases appearing in the Interpretation portal.
Posted on Oct 15, 2025 - 12:35 BST
NGIS Production Environment: Congenica Case Deletion - 23 October 2025 Oct 23, 2025 09:00-17:00 BST
Dear Congenica User,
This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.
The next set of deletions will take place on the Thursday, 23 October 2025.
If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.
Posted on Oct 13, 2025 - 12:44 BST
This is a reminder that GEL will be deleting cases from Congenica on a regular basis. The cases that will be marked for deletion will be the ones that have been closed for 2 weeks in the Interpretation Portal, this is regardless of the amount of time that it has been in Congenica. Closed is defined as the report/summary of findings and exit questionnaire being completed by the user.
The next set of deletions will take place on the Thursday, 23 October 2025.
If you wish to keep a case in Congenica, we advise that you inform the Genomics England Service Desk at least 3 days in advance of the 2 week mark for your case.
Posted on Oct 13, 2025 - 12:44 BST