Completed -
The scheduled maintenance has been completed.
Mar 29, 15:35 BST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 29, 11:27 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 10:00 BST
Update -
Dear research user,
The Double Helix HPC will not be available on Sunday, 29 March 2026 from 10:00 (BST) to 12:00 (BST).
What to expect: Today 27 March 2026 - the short, medium, and interactive queues will be closed today at 17:00 (GMT).
You may login and resubmit your jobs from Monday, 30 March 2026.
We apologise for any inconvenience this may cause.
Best Wishes,
Genomics England
Mar 27, 08:59 GMT
Update -
Dear research user,
The Double Helix HPC will not be available on Sunday, 29 March 2026.
What to expect:
On Monday, 23 March 2026, the bigmem and long queues will be closed or drained at 10:00 GMT. This means you cannot submit jobs to this queue.
Please note that some long queue jobs may be terminated prematurely and will need to be re-submitted after the maintenance.
We apologise for any inconvenience this may cause.
Best Wishes,
Genomics England
Mar 20, 12:33 GMT
Update -
Dear research user,
The Double Helix HPC will not be available on Sunday, 29 March 2026 from 10:00 (BST) to 12:00 (BST).
Reminder: Do not start any new jobs or at least jobs that won’t complete within a week as bigmem and long queues will be closed or drained in preparation for the scheduled downtime.
You may login and resubmit your jobs from Monday, 30 March 2026.
We apologise for any inconvenience this may cause.
Best Wishes,
Genomics England
Mar 13, 10:01 GMT
Scheduled -
Dear research user,
The Double Helix HPC will not be available on Sunday, 29 March 2026 from 10:00 (GMT) to 12:00 (GMT).
Logins will not be possible during this time and running interactive jobs will be affected, any jobs that are still running at the start of the maintenance window will be terminated and will need to be rerun. This will include any orchestration jobs you may have running for your workflows.
In preparation please:
* save any ongoing work
* terminate (using the bkill command) any interactive jobs that are running
* logout from your session prior to the maintenance window
You may login and resubmit your jobs from Monday, 30 March 2026.
Users will receive a notification seven days prior to the maintenance window, advising that the bigmem and long queues will be closed or drained in preparation for the scheduled downtime.
Users will receive another notification 24 hours prior to the maintenance window, advising that the short/medium and interactive queues will be closed or drained in preparation for the scheduled downtime.
We apologise for any inconvenience this may cause.
Best Wishes,
Genomics England
Feb 27, 12:23 GMT